Sunday, July 26, 2009

When you think that the retail service in Singapore is good, read this:

Location: Paragon
Brand: Estee Lauder (Metro)
Time: 21:48:33

Mich and I each had a $100 Estee Lauder voucher to be used after the makeover. Seeing that Mich was going to buy a $95 hydration package and mine had a total bill of $112, the sales promoter suggested that we combined the vouchers such that I only had to pay $7 in the end. I even remembered the sales promoter took out the calculator and showed me how this could be done. We were skeptical that vouchers could be combined in 1 receipt but decided to go along since her colleague also assured that this was possible.

Yet, at the cashier, I was told that I must not combine 2 vouchers in 1 receipt and therefore, Mich's $5 balance would be forefeited and I had to pay an additional $12. When I argued that it was the sales promoters who told me otherwise and since they were at fault for giving me the misinformation, they should come forward and explain the situation.

At this moment, a lady came forward and asked me who were those sales promoters. I presumed she was the manager. When I turned back trying to look for those promoters, all of them 'acted blur' and disappeared into the crowd. Damn la.

When I finally got that sales promoter to the cashier, she still got the cheek to tell me that she had never said vouchers could be combined in 1 receipt. When I pointed out that I was really sure she mentioned that and that she even explained everything clearly to me using a calculator, she bloody bitch told me that I had got it all wrong from her, in front of everyone at the cashier, totally out to embarrass me. I got so fed up that I angrily paid the money and left.

Shortly after, when I walked away from the cashier, that promoter came to me and apologised, admitting that it was her fault and gave me a useless mini mascara as a token of apology.

What was the point of saying sorry after she had made me seemed like an unreasonable customer trying to make a scene and cheap thrill from that small amount of money? I wasn't keen in that money which I could save by combining the vouchers. If she could admit earlier that it was her fault, I would gladly accept that and end the transaction. However, why must she lie and to think that I would be easily appeased with that bloody mascara? So did she lie because that person who seemed to be the manager was there?

So much talk about providing quality service in Singapore. If one could not even settle such incident with grace, then Singapore would always be shamed with poor, ugly retail service, lagging behind Hong Kong and Japan.

Posted by Buzz and Mulan at 8:39 PM

Monday, July 20, 2009

My life has a clearer direction now.

I only hope for a good life, especially since the day I decided to let go and accept another.

I want a peaceful relationship and cannot afford to lose yet another good catch.

Haha. You heard me?

Posted by Buzz and Mulan at 9:54 PM

Thursday, July 16, 2009

你陪住我 haha

Posted by Buzz and Mulan at 9:48 PM

Monday, July 06, 2009

My close friends will know that I got attached recently. Slightly more than a month ago. Well, not anymore, now that I guess we've broken up. I hate this kind of ending. It only makes me realise that love doesn't exist in me now. I want to break free from this mental disorder, I call this. No thanks to my famous breakup last year.
Why am I into relationships when I've this fear in me? I shouldn't have started it. I made him hate me even more now. I don't want this to happen anymore.
I've every right to live like any typical girl. I need a new direction.

Posted by Buzz and Mulan at 11:45 AM