Friday, October 23, 2009
Feeling relieved from the huge marking load, I was simply just glad that Friday is here. I should be excited as I approached the Pizza Hut for what I thought could be a spiritually rewarding dinner, but the tire in me had brought me to a state whereby nothing could bring my enthusiasm to a higher level. I have been there three times this year already and after each visit, I seemed to have subconsciously promised not to go there again. The food was good though I felt sometimes the company matters. However, what really broke my nerves was despite paying a considerable amount, I did not have the pleasure to eat in a cool ambience for the waiters or waitresses were one of the worst we have met.
It was like the straw that breaks the camel's back. He did not bring me a glass of warm water but kept serving teas which were ordered by other customers and who came later than me. To add on, I had someone with me who could not stop his nonsensical questions and claimed he knew everything very arrogantly.
The waiteress wrote the order and assured me that the order would arrive in 20 minutes, just like the last time I visited. Also just like the last time, the food only came more than 20 minutes later. Worse, someone tried to make a mess of my eating experience by asking if I wanted to try this food or that. I had to be very patient and calm. The only way to do it was to keep quiet and I am still trying to achieve my 'all silent' state, similar to how I behaved at home.
All of a sudden he would interrupt my 'private conversation' with my brain cells and try to converse with me in an uninteresting way. To make everything more unpleasant, the bill took about 15 minutes to be settled. They were 'amazing'.
At another table near us, the customer was very dissatisfied with the slow service that he raised his voice at the manager. I watched in shock, not at how the man was blatant in his attitude but how the manager reacted when confronted. He stood in a relaxed manner and his expressions were not apologetic at all.
I left frustrated, angry and very very unhappy.
Posted by Buzz and Mulan at 9:28 PM